Home Features 📱 Apps Outlet Types Pricing Integrations 📰 Blog ▶️ YouTube 📖 Tutorials 🆘 Support 🚀 Changelog 🗺️ Roadmap 🤝 Partner Program Download About Us
Book a Demo →
Customer Loyalty & CRM

Turn first-time visitors into loyal regulars

Points on every bill, Silver / Gold / Platinum tiers, birthday offers, WhatsApp campaigns and referral rewards — a complete loyalty and CRM system built right into your POS.

💬 WhatsApp Us
✓ 14-day free trial  ·  ✓ No credit card  ·  ✓ Works offline
🥈 Silver
🥇 Gold
💎 Platinum
Tier-Based Loyalty
Customers earn points, climb tiers and unlock bigger rewards automatically
⚡ In short

RestoPOS Loyalty & CRM lets you reward customers with points on every bill, automatically upgrade them through Silver, Gold and Platinum tiers, send birthday offers and WhatsApp campaigns, and track every customer's visit history — all without a separate app or third-party tool.

A full loyalty & CRM system, built into your POS

No separate loyalty app. No third-party subscription. Everything runs inside RestoPOS.

Points-Based Loyalty

Set how many points customers earn per ₹100 spent. Points credit automatically at billing and can be redeemed as a discount on the next visit — frictionless for staff and guests.

🏅

Silver / Gold / Platinum Tiers

Define spend thresholds for each tier. RestoPOS upgrades customers automatically and unlocks tier-specific benefits — faster point earning, exclusive offers or complimentary items.

🎂

Birthday & Anniversary Offers

RestoPOS sends an automatic WhatsApp birthday or anniversary message with a special offer — so your guests feel valued even when they haven't visited in a while.

💬

WhatsApp Campaigns

Send targeted WhatsApp messages to loyalty customers — promote a new menu item, share a weekend offer or re-engage guests who haven't visited in 30 days.

🤝

Referral Rewards

Give existing customers bonus points for referring new guests. The referral is tracked automatically — turning your loyal regulars into your most effective marketing channel.

📋

Customer Profiles & CRM Dashboard

Every customer has a full profile — contact details, visit count, lifetime spend, points balance, tier and order history. The CRM dashboard shows your most valuable guests at a glance.

How loyalty & CRM works in RestoPOS

1

Set up your loyalty rules once

Define points per ₹100, tier thresholds, expiry rules and redemption limits. Takes 10 minutes — works automatically from that moment on.

2

Enrol customers at billing

When billing, the cashier enters the customer's mobile number. New customers are enrolled instantly. Points are credited to the account and a WhatsApp confirmation is sent.

3

Customers earn, climb tiers & redeem

Points accumulate with every visit. RestoPOS upgrades the tier automatically when thresholds are crossed. On redemption, the cashier applies points as a bill discount in one tap.

4

Run campaigns & track results

Use the CRM dashboard to segment customers, send WhatsApp offers and track redemption rates. Know which campaigns bring guests back and double down on what works.

The real-world benefits

⏱️

Save time

Birthday offers, tier upgrades and WhatsApp messages go out automatically — no manual effort from you or your team.

Reduce errors

Points are calculated and applied automatically at billing — no cashier arithmetic, no manual punch cards that can be lost or faked.

📈

Grow revenue

Loyalty customers visit 2–3x more often and spend 20–30% more per visit than non-loyalty guests. Referral rewards bring in new customers at near-zero acquisition cost.

Frequently asked questions

How does the points-based loyalty programme work in RestoPOS?

You define how many points a customer earns per rupee spent. Points are added to the customer's account automatically at billing. The customer can redeem points on future visits as a discount.

Can I set up Silver, Gold and Platinum tiers?

Yes. You define spending thresholds for each tier and RestoPOS upgrades customers automatically. Higher tiers can earn points faster, get bigger birthday offers or unlock exclusive menu items.

Can I send WhatsApp messages to my loyalty customers?

Yes. RestoPOS integrates with WhatsApp to send birthday wishes, offer notifications and campaign messages directly to your registered customers — no third-party tool needed.

Can I see each customer's full order history?

Yes. Every loyalty customer has a profile showing their contact details, visit count, total spend, current points balance, tier level and complete order history — all in one place.

Start building loyal regulars —
book a free demo

Start your 14-day free trial today. Free onboarding, no setup fees, cancel anytime.

💬 WhatsApp Us
Chat on WhatsApp