Please read these terms carefully before using RestoPOS. By subscribing or using our service, you agree to be bound by these terms.
Effective Date: 29 June 2026 | Company: TechSlide IT Solutions Pvt Ltd, Thanjavur, Tamil Nadu, India | Service: RestoPOS (restopos.in)
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and TechSlide IT Solutions Pvt Ltd, a company incorporated under the Companies Act, 2013, with its registered office in Thanjavur, Tamil Nadu, India ("Company," "we," "us," or "our"), governing your access to and use of the RestoPOS software-as-a-service platform ("Service").
By registering an account, subscribing to any plan, or accessing the Service in any manner, you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, and our Cancellation & Refund Policy. If you do not agree, you must immediately cease using the Service and refrain from subscribing.
If you are accepting these Terms on behalf of a business entity, you represent and warrant that you have the legal authority to bind that entity to these Terms, and the term "you" shall refer to that entity.
These Terms shall be interpreted in accordance with the Indian Contract Act, 1872, the Information Technology Act, 2000 ("IT Act"), and all applicable laws of India.
RestoPOS is a cloud-hosted Software-as-a-Service (SaaS) restaurant management platform. The Service provides restaurant operators with tools for order management, table management, billing, inventory tracking, customer relationship management, online order aggregation, staff management, and reporting.
The Service is delivered entirely over the internet. You access it through a web browser or our mobile application. No software installation is required on your servers. All processing and data storage occur on our cloud infrastructure.
The Service is provided on a subscription basis. Access is contingent on maintaining an active, paid subscription (or being within a valid Free Trial period). The Company reserves the right to modify, update, or discontinue features of the Service at any time, with reasonable notice where practicable.
The Company may release updates, enhancements, bug fixes, and new features as part of the ongoing development of the platform. Such updates may be released without prior notice and may change the interface or functionality of the Service.
To use the Service, you must register an account by providing accurate, complete, and current information including your name, business name, email address, phone number, and address. You agree to update this information promptly if it changes.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login credentials with any third party. Any activity that occurs under your account is your sole responsibility, whether or not you authorized it.
You agree to immediately notify us of any unauthorized access to or use of your account at support@restopos.in. We will not be liable for any loss or damage arising from your failure to secure your credentials.
Each subscription is for one business entity. Use of one account across multiple unrelated businesses or outlets (beyond what your plan explicitly permits) is prohibited. The Company reserves the right to suspend accounts found to be sharing credentials or misusing access.
You must be at least 18 years of age and legally competent to enter into a contract under the Indian Contract Act, 1872, to register for the Service.
RestoPOS offers tiered subscription plans. Details of available plans, pricing, and included features are published on our Pricing page and may be updated from time to time. The plan details applicable at the time of your subscription shall govern your current billing cycle.
Free Trial: New users are eligible for a 14-day free trial with no credit card required. The free trial expires automatically at the end of 14 days, after which access will be suspended unless a subscription is purchased. No notice of trial expiry will be sent.
Payment: Subscription fees are prepaid and due in full at the commencement of each billing cycle. Accepted payment methods include UPI, debit/credit cards, net banking, and other methods made available on the platform. All amounts are in Indian Rupees (INR) and include applicable taxes.
Auto-Renewal: Where you have enabled auto-debit or recurring payment instructions, your subscription will be automatically renewed and the applicable fee charged at the start of each new billing cycle without any prior notice from the Company. It is your responsibility to ensure your payment method has sufficient funds and remains valid.
Non-Renewal: If you choose not to renew and do not make payment for the next cycle, your access to the Service will automatically cease at the end of the current paid period. This is not a cancellation and does not require any notice from either party.
Price Changes: The Company reserves the right to revise subscription pricing at any time. Price changes will be communicated through the Platform or by email and will take effect from the next billing cycle following notification.
Taxes: You are responsible for all applicable taxes, including GST, arising from your use of the Service. Tax invoices will be issued as per applicable Indian tax laws.
All intellectual property rights in the Service, including but not limited to the software code, user interface designs, graphics, logos, trademarks, trade names, algorithms, databases, documentation, and all derivatives thereof, are exclusively owned by or validly licensed to TechSlide IT Solutions Pvt Ltd. These are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Information Technology Act, 2000, and all applicable Indian and international intellectual property laws.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your internal business purposes during the valid subscription period. This licence does not permit you to copy, modify, distribute, sublicense, reverse-engineer, decompile, or create derivative works from any part of the Service.
Third-Party Components: Certain portions of the RestoPOS platform incorporate third-party developer scripts, libraries, and components that have been lawfully purchased, licensed, or otherwise legitimately acquired by the Company. Such components have been modified and integrated into the platform as part of its development. The Company asserts that all such use is in compliance with applicable licensing terms, and there is no pending or threatened intellectual property dispute, infringement claim, or legal action relating to such components. The Company has taken all reasonable steps to ensure the legal propriety of its software components under the Copyright Act, 1957, and other applicable laws.
The "RestoPOS" name, logo, and associated marks are registered or unregistered trademarks of TechSlide IT Solutions Pvt Ltd. Unauthorised use of these marks is strictly prohibited.
You retain full ownership of your User Data. By uploading data to the Service, you grant the Company a limited licence to process and store that data solely to provide the Service to you.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You represent and warrant that your use of the Service will comply with all applicable laws and regulations, including the IT Act, 2000, and the rules thereunder.
You must not:
Violation of any of the above may result in immediate suspension or termination of your account without notice and without refund, in addition to any other legal remedies available to the Company.
You own all User Data you input into the Service. The Company does not claim ownership of your restaurant data, customer records, menu information, or any other content you create using the Service.
The Company collects and processes certain data about you and your use of the Service as described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to such collection and processing.
The Company processes your data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), to the extent applicable and as such provisions come into force.
Upon termination of your subscription, the Company will retain your data for a period of 30 days, during which you may request an export. After 30 days, your data may be permanently deleted. Backup retention for compliance purposes may extend to 2 years post-termination, as detailed in the Privacy Policy.
The Company endeavours to maintain high availability of the Service and will make commercially reasonable efforts to ensure the Service is accessible 24 hours a day, 7 days a week. However, the Company does not guarantee any specific uptime percentage or service level agreement (SLA).
The Service may be temporarily unavailable due to:
The Company will endeavour to provide advance notice of scheduled maintenance where feasible, but is not obligated to do so. No refunds, credits, or compensation shall be payable for any downtime, interruption, or unavailability of the Service, regardless of duration or cause.
The Company takes the security of the Service and your data seriously. Our server infrastructure is hosted on reputable cloud platforms and is protected by industry-standard security measures including, but not limited to, encrypted data transmission (TLS/SSL), access controls, firewalls, and routine security monitoring.
Despite these measures, the Company cannot guarantee absolute security of the Service or your data. The Company shall not be held liable for any security incidents, data breaches, or losses arising from events beyond its reasonable control, including but not limited to sophisticated cyberattacks, zero-day exploits, state-sponsored attacks, actions of malicious insiders, Force Majeure events, or any other unnatural or extraordinary incidents.
If you discover a security vulnerability in the Service, you are encouraged to report it to us responsibly through our Security Disclosure page or by emailing security@restopos.in. We will acknowledge reports within 72 hours and work to address confirmed vulnerabilities in a timely manner.
You are responsible for the security of your own devices, network, and credentials used to access the Service. The Company is not responsible for security incidents arising from your failure to maintain adequate security on your end.
To the maximum extent permitted by applicable law:
In all events, the Company's total aggregate liability to you for any and all claims arising under or in connection with these Terms or the Service shall not exceed the total subscription fees actually paid by you to the Company in the three (3) calendar months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude the Company's liability for death or personal injury caused by its gross negligence, fraud, or any liability that cannot be excluded by applicable Indian law.
You agree to defend, indemnify, and hold harmless TechSlide IT Solutions Pvt Ltd, its directors, officers, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:
Termination by You: You may discontinue use of the Service at any time by simply not renewing your subscription at the end of your current billing cycle. You are not required to submit any formal cancellation notice to the Company. Your access will continue until the end of the period you have paid for, after which it will automatically cease. No refund will be issued for any unused portion of a subscription period.
Termination by the Company: The Company reserves the right to suspend or terminate your account and access to the Service, with or without prior notice, in the following circumstances:
In the event of termination by the Company for cause (i.e., your breach), no refund shall be payable. In the event of termination by the Company for reasons unrelated to your breach (e.g., discontinuation of Service), a pro-rata refund of prepaid fees for the unused period may be offered at the Company's sole discretion.
Effect of Termination: Upon termination, your right to access and use the Service immediately ceases. Provisions of these Terms that by their nature should survive termination shall so survive, including Sections 6 (IP), 11 (Liability), 12 (Indemnification), and 14 (Governing Law).
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, including but not limited to:
The courts of Thanjavur, Tamil Nadu, India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Service. By using the Service, you irrevocably submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.
In the event of any dispute, the parties shall first attempt to resolve the matter through good-faith negotiations. If unresolved within 30 days, either party may seek relief from the competent courts in Thanjavur.
Amendments: The Company reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Service after the posting of amended Terms constitutes your acceptance of those changes. We recommend reviewing these Terms periodically.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.
Entire Agreement: These Terms, together with the Privacy Policy and the Cancellation & Refund Policy, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior agreements, representations, warranties, and understandings.
Waiver: No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right.
Assignment: You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations without restriction.
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