RestoPOS WhatsApp Bulk Marketing lets restaurant owners send personalised promotional messages, new menu launches, festival offers and loyalty campaign updates to their entire customer database through WhatsApp — directly from the POS, without any third-party marketing tool.
No separate marketing tool. No third-party subscription. Campaigns run directly inside RestoPOS.
Select a customer segment — all customers, loyalty members, inactive guests or a custom list — and send a WhatsApp message to hundreds of contacts in one click.
Target the right audience: active members, customers who haven't visited in 30+ days, top spenders, or tier-specific loyalty groups (Gold, Platinum). Relevant messages get better results.
Send text, images and promotional banners — not just plain text. Attach your menu image, a festive offer graphic or a new dish photo to drive more engagement.
Each message is auto-personalised with the customer's first name ("Hi Ravi! 🎉"). Personalised messages see 3–4× higher open and response rates than generic blasts.
See delivery counts, response rates and which campaign brought customers back. Use the data to improve every future campaign.
Every campaign includes a compliant opt-out option. Customers who reply STOP are removed from future campaigns automatically — keeping you compliant and your list clean.
Select all customers, a loyalty tier, or customers inactive for 30+ days. RestoPOS pulls the segment automatically from your customer database.
Add text, an image and a personalised greeting; preview exactly how the message will appear to customers before sending.
RestoPOS delivers the message to every contact in your selected segment via WhatsApp. You can also schedule the campaign to go out at a specific date and time.
See who received, responded and visited after the campaign from the dashboard. Use the insights to refine your next campaign and maximise repeat visits.
WhatsApp messages are opened within minutes; faster than email, cheaper than SMS — your offers reach customers while they're still deciding where to eat.
Send campaigns directly from RestoPOS without Mailchimp, MoEngage or any external marketing platform — one less subscription, one less login.
Targeted re-engagement campaigns bring lapsed customers back; restaurants using WhatsApp marketing report 20–35% higher repeat visit rates.
Yes. RestoPOS uses the WhatsApp Business API to send bulk messages — ensuring high deliverability and full compliance with WhatsApp's policies.
There is no cap within RestoPOS. The WhatsApp Business API has its own rate limits that increase as your account builds a reputation for good engagement. Most restaurants can reach their full list in a single campaign.
Yes. You can schedule a campaign to go out at a specific date and time — for example, a Saturday morning offer that goes out at 10 AM, or a festival campaign that fires the night before the holiday.
WhatsApp messaging rates depend on your WhatsApp Business API plan. The campaign creation, scheduling and analytics tools are included in RestoPOS at no extra charge.
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